I will recommend this course to my colleagues in the laboratory, clinicians alike, and even suppliers of laboratory commodities. If Laboratory quality is understood by all the laboratory stakeholders, they will all commit to QUALITY and make Laboratory Quality a Strategic Goal!!!!
It is amazing that I could acquire such knowledge, skills and have so much fun all at the comfort of my room. The structure of the course is so flexible that it permitted me to attend to my normal routines while still learning. With this, even the most busy and engaged person would have time to attend the course. The course content and method of approach is so enriching. I got to learn how every laboratory process can be undertaken in a process-based approached to achieve amazing quality improvement results. There are some concepts in the ISO 15189:2012 that I only fully understood them after taking this course.
Although an e-learning course, it in no way downplayed the SLMTA learning culture – lectures, homework, homework debriefs, breaking into rooms for group work during sessions, interaction with others participants, earning of SLMTA dollars and swelling of SLMTA bank accounts, the games and all the fun associated with it, and what have you? The virtual environment was able to simulate a typical SLMTA classroom and nothing was missed as far as the SLMTA style of learning is concerned. The recorded lectures and the recording of the live sessions are such valuable resources that one can always refer to at any time.
Sales pitch: The SLMTA 3 e-Learning Course – invaluable knowledge at no cost!!! This course, just like its title, will illuminate your path towards understanding an ISO 15189 based QMS and its implementation through its prominent “Process-Based Model of QMS”; making the standard more approachable. I have started an online course with my students, a class size of 24, where I am already implementing the knowledge I have acquired from this course, and trust me, it is exciting!!!
A big “THANK YOU” to all the brains behind the realisation of this course
This is my first time that I had the opportunity to take the SLMTA e-learning course. I did not so much what SLMTA was, but I knew a little bit about the SLIPTA in Spanish. However, when I started to study this course, I understood that SLMTA is more than a tool. It is a very powerful method that support many clinical and public health laboratories around the world to strengthen the laboratory management toward the accreditation with the ISO 15189. This course is divided into 4 QMS sections that are related with the purpose of the standard ISO 15189- 3.20: The term “quality management system” referred to in this definition relates to general management activities, the provision and management of resources, the pre-examination, examination and post-examination processes and evaluation and continual improvement. In this context the course was divided in QMS 1: Requirements related to Management Responsibility, QMS 2: Requirements related to Resources Management, QMS 3: Requirements related to pre analytical, analytical, and post analytical process named Path of workflow and the QMS 4: Requirements related to Evaluation and Continual Improvement. All the QMS sections follows the PDCA model, so it is more practical to understand and implement. The SLMTA method provides me many tools and skills for improving the QMS in my laboratory. Nowadays, I have started to actualize the internal procedures according to process-based approach, objective evidence, critical thinking, and risk-based thinking.
I completely recommend this course for my colleges and laboratory personnel in my country and LATAM to enhance their skills, knowledge and improve the QMS in our laboratories in order to contribute with the patient health care and to provide reliable, timely, accurate and interpretable laboratory results to the patients and add value to the health care systems for making clinical decisions. And remember: The Variability is the enemy of quality because it increases the risk of defects. That is the reason why we need to implement a QMS, standardized the processes and continue improvement.
Words cannot express how grateful I am for having got an opportunity to attend the SLMTA e-learning course. I am truly indebted to the organizers and facilitators of this wonderful course for actually demystifying the ISO 15189. For sure, I have something to show for this year.
There is no doubt that I would recommend this course to all laboratorians, whether from accredited or labs preparing for accreditation; there is a multitude of knowledge to gather from this carefully designed and well thought-through course. It is a must attend for mentors!
The simple yet effective fashion in which knowledge is relayed, always kept me yarning and looking forward to the next session. I appreciate that learning can indeed be fun.
I have not remained the same, the principles of QMS have not only impacted my professional work, in fact, all facets of my life have in a way been touched by these principles and I am happily applying them in my everyday life as well.
With the concepts that I have learnt, I am able to do things differently. The course has equipped me with knowledge to look at issues more holistically and above all I am better informed at guiding issues to do with Laboratory QMS.
Thank you; -facilitators for making this training possible and beneficial to me. -To fellow participants, I learnt from you that things can be done in a different way, and done very well all the time. I take this opportunity to congratulate you all.
The SLMTA e-Learning Course has been a very concise and informative program. It was indeed a great experience and opportunity to be in Guyana and to benefit from this training program. The facilitators are extensively knowledgeable and patient in their support for participant success.
This program has helped me to improve my understanding, application and implementation of the ISO 15189:2012, as well as the continuous improvement of a Laboratory Quality Management System, in support of the accreditation process.
I would certainly recommend this course to laboratory personnel working towards ISO 15189 accreditation.
Kudos to the organisers and facilitators and thanks on behalf of all participants.
I would recommend the course to all my colleagues in the lab
The SLMTA e-learnin course has helped to brin up a more clearer understandin to the standard and QMS as a whole, above apart from fillin up the knowlede ap that was there it has personally helped to better plan thins and increadsed the capacity to handle challenges.
I really appreciate for the opportunity to attend the SLMTA e-learning course. Under the background of COVID-19, conventional training becomes impossible, but we are lucky, we still have the e-learning approach to access the ISO 15189.
More flexible learning schedule, professional facilitators and wonderful classmates gave me so much help and courage during the whole course. As a freshman to QMS, I followed the course step by step to explore the nature of quality of lab and made progress as expect. Furthermore, SLMTA e-learning course also brought us so many efficient and practical tools to solve problems specially. The idea most impressed me that was no standard answer to each question, we should utilize what we learned from the course and analyze collected data to make own decision. And PDCA is not only a useful tool for lab management also could be a valuable way to improve ourselves life.
I would certainly to recommend this course to my colleagues especially to whom is trying to towards ISO 15189 accreditation. I believe the course would provide strong support to lead lab towards the target.
Last but not the least, thanks so much to all facilitators, your professional knowledge, patience and humorous communication benefit me a lot. I learned from the fellow participants also, the working experience they shared broaden my mind and thanks on behalf of all participants.
I would recommend this course to lab professionals seeking to implement a Quality Management System (QMS) in their lab.
If ISO 15189 accreditation sounds like a foreign language, you need SLMTA 3 e-Learning course to translate.
If you feel overwhelmed with QMS implementation, you need SLMTA 3 e-Learning course to take you process by process; clause by clause with resources galore!
The facilitators are knowledgeable, keen, patient yet probing with a healthy respect for time. This virtual class will keep you busy, discussing, raising virtual hands or chatting with your fingers in the early morning, afternoon or in the evening. The course is fun, interactive but definitely not a walkover.
The risk is very high however, that you will succeed as it’s just the culture of this class to produce winners.
Thanks to Dr. Katy and the wonderful facilitators for making this experience so memorable and fulfilling
I'm privileged to have participated in the SLMTA 3 training, Very informative , encouraging, interactive with Very motivated animators, always available.
I will recommend this training to all my colleagues who are potential laboratory managers to better understand the QMS and ISO 15189, to improve their performance in quality management. May this SLMTA e-learning remain and remain for years to come for the well-being of laboratories towards accreditation.🙏
It is of a great honor to have been one of SLMTA#3 course participants. It was not easy because someone’s free time was used to do homework and assignments, but any gold achievement requires working hard and sacrifice. Although web-based, the way the course is designed and delivered makes you feel very close to classmates, facilitators and course coordinators. Service hours and ECHO sessions are good opportunities to share knowledge and experience where everyone has a freedom of speech to share what is judged worthy being helpful to others to improve. Assigned hands on activities help test the implementation of learned knowledge and skills, improving the laboratory as well. Now, being fully equipped with knowledge and skills to unlock the key areas of ISO 15189 to meet the requirements, it becomes a responsibility to shine like a star in the darkness and advocate for a higher standard quality service to be delivered to the clients.
I therefore would recommend this course to all laboratory staff personnel, managers included, especially in these days where medical laboratory has become the right hand and an open eye of evidence-based medicine.
This course pitches you up beyond the stars through illuminating the path to ISO 15189 and without excuse the international laboratory accreditation is at your sight and you really can smell its odor.
Many thanks to Katy, course organizers and coordinators, to our knowledgeable, humble and skilled facilitators of this course; through their encouragement the course went smoothly and sweet.
Thank you Katy for to provide me the chance to attend this important trainings. I have learnt a lot things not only in the laboratory but also in routine life. This trainings provided me the high skills on how ISO 15189 can be simplified in simple language of processes approach.
I recommend that every lab manager and quality manager can participate in this training as most as the role they play in laboratory management.
Sales: This SLMTA E -learning is good, it is a great opportunities to exchange with worldwide community, the courses content are rich, the homework are flexible.
Therefore I recommend every one who works in the laboratory to take this course.
Hi Katy! Thank you and all the facilitators for a wonderful, life-changing experience. I would definitely recommend this course to any laboratory manager or potential lab manager who has the opportunity to avail of it. In fact, I'm excited to share everything that I have learned from SLMTA to the other department heads and supervisors in our institution.
To answer your other question, my elevator pitch would probably go along these lines: If your lab is trying to get ISO 15189 accredited, it's easy to figure out exactly what you lack. There are checklists that will tell you how you will fail, and in great detail. That's how our lab used to approach this goal, and we didn't get very far. But if you want to learn how to fill those gaps--how to win--then take SLMTA.
I would recommend this course to anyone committed to implementing and improving their laboratory's quality management system. From analysts to quality or laboratory managers, I am confident that everyone can benefit from this course, provided they dedicate enough time to it. It is an extensive program with comprehensive content, so I emphasize it requires commitment. With 12 years of experience in the quality field, I am pleased to say that I completed this training with valuable opportunities for improvement—especially in areas where I initially didn’t perceive any deficiencies. I am deeply grateful for the opportunity to participate in this course, to meet outstanding people, both facilitators and fellow students, and to explore different approaches for implementing a quality management system.
My sales pitch would be the following: This course provides everything you need to start implementing a quality management system in a medical laboratory and to ensure compliance with all the requirements of the ISO 15189 standard. The ultimate goal? Delivering reliable, interpretable, accurate, and timely results. Best of all, the facilitators are kind, clear, and generous in sharing their knowledge.
Thank you, Katy, course coordinators, and facilitators.
The SLMTA 3 course is a very useful course to all laboratory professionals with laboratory management roles. It truly illuminates your knowledge and understanding of the quality management systems, with practical examples which applicable to the all laboratory settings. A fifteen -week course that leaves you more than adequately equipped to implement the quality management system based on the ISO 15189 2022 standard and other related statutory and/regulated requirements. On completion of the course, I am humbled to have had this opportunity, and grateful to the highly able and knowledgeable facilitators for your guidance and ensuring that we are illuminated. I would equally appreciate my classmates for sharing their rich experiences in implementation of QMS.
I would recommend the SLMTA 3 to all current and potential laboratory managers and mentors who are have established or in the process of establishing quality management systems.
I'm grateful, glad and excited to express my great feelings of being a part of this course since August 2024 until this moment as we culminate to the completion. It was generally amazingly awesome......!!!
It's a very important course to all laboratory practitioners whether in management roles or in technical side. it truly equips the participants with essential knowledge and skills to implement Quality practices within their workplaces. I'm now confident to say I CAN implement what I learnt from this course based on the ISO 15189 2022 standard and other related requirements.
One of the wonderful things is that even the facilitators can have a chance to learn something from the participants due to the presence of a great chance and freedom to contribute ideas on different topics through the discussion forum as well as live sessions and office hours.
My sincere gratitude to the facilitators, organizers, stake holders as well as my classmates for their fulltime support and contributions and making this Cohort-5 very successful.
Absolutely! I highly recommend the SLMTA course to anyone involved in laboratory management or seeking to enhance the quality and efficiency of laboratory operations. As the Deputy Manager of the HIV Reference Laboratory in South Sudan, an accredited lab under ISO 15189:2012, transitioning to the 2022 version, this course has been a game changer.
The course is incredibly practical and insightful, delivered by an amazing team (Katy Yao, Elder, Beatrice, Janet, and Kennedy Matovu) who not only provide expert guidance but also bring a touch of humor and real-world stories that make even the most demanding topics enjoyable. Elder’s jokes and stories, in particular, have turned tough moments into lighthearted learning experiences.
If you’re in laboratory management or quality assurance, the SLMTA course is a must! It’s the perfect opportunity to build solid foundations in lab quality management, prepare for ISO accreditation, and make a real impact on public health. The content is top-notch, the instructors are top-tier, and the lessons are immediately applicable in your lab. You’ll leave feeling empowered and equipped to lead your team in QMS.
I would recommend this course to laboratory managers, quality assurance officers, Laboratory technologists and anyone passionate about elevating their lab’s performance to international standards. If you’re ready to make your lab a model of excellence, this is the course for you!
First and foremost, I would like to express my sincere gratitude to all the facilitators of the cohort 5 of the SLMTA course, including Katy, Elde, Beatrice, Janet, and of course, Kennedy. It is an honor and privilege to be a part of this course, as it will undoubtedly contribute to enhance the quality of services provided at lur laboratory. I am committed to sharing this knowledge with my colleagues to elevate the services at their respective institutions as well.
I would also like to extend my heartfelt appreciation to all my co-participants in this course. The knowledge we have shared on our discussion forums has been incredibly enriching. I have learned a great deal from them, and I am grateful for the friendship we have built, even though we have only met in such a short period of time and under the challenging circumstances of a virtual platform. I hope that we will continue to share the knowledge and expertise in the future. I look forward to seeing all of you again.
This course is highly recommended for all personnel practicing in clinical laboratories. It is essential to be aware of ISO standards to ensure the delivery of high-quality laboratory services to our patients.
Sales pitch: As a newly appointed quality manager, the SLMTA course has provided me with a significant boost both in knowledge and confidence. The course has been invaluable, and the best part is that it comes at no cost. Although our training has been conducted virtually, the facilitators have demonstrated exceptional expertise in ensuring that all the clauses of the ISO standards are thoroughly understood during each session. I eagerly anticipate the opportunity to participate in more related trainings in the future.
Hello everyone, this experience in SLMTA has been very enriching for my professional and personal knowledge, quality is a day to day practice and this course has taught me this. I am very grateful to all the facilitators and my colleagues who in one way or another have contributed their grain of sand in my development.
I hope to be able to share all my knowledge learned in this course and to be able to replicate it in my colleagues and future generations of clinical laboratory professionals.
Participating in SLMTA is not just about learning; it is about growing as a professional and contributing to the growth of your laboratory. You will learn how to implement effective quality systems, pass audits with confidence and consolidate your laboratory as a model of excellence. But more importantly, you will contribute to improving the lives of the people who rely on us. I encourage you to take the plunge and become part of the SLMTA family.
This course has been a challenging and transformative journey. Over the course of five months, I went through modules that helped me enhance existing processes and acquire new knowledge that I was previously unaware of, but now consider indispensable. It was gratifying to see how the methodologies learned can add value both to my work and to the overall performance of the laboratory.
I feel confident that these lessons are applicable in the context of public health laboratories in Brazil, and I intend to share this experience with colleagues and leadership. The SLMTA model will undoubtedly serve as an inspiration for us to develop national-level quality programs, enabling our laboratories to achieve and maintain accreditation status.
I wholeheartedly recommend this course to all professionals who aim to excel in quality management in laboratories and contribute to making a significant impact on public health. 😍🇧🇷
I would recommend the SLIMTA III course to laboratory managers and technical staff who are committed to improving the quality and efficiency of their laboratories. This course is particularly well-suited for those who are seeking to achieve or maintain accreditation to ISO 15189 standards.
One-minute "elevator speech" or "sales pitch":
SLIMTA III is the key to unlocking your laboratory's full potential. This comprehensive course will equip you with the knowledge and tools to implement a robust quality management system, improve efficiency, and enhance patient care.
By participating in SLIMTA III, you will:
Gain a deep understanding of ISO 15189 standards: Learn how to interpret and apply these standards to your daily laboratory operations.
Develop practical skills: Master essential techniques for process improvement, risk management, and internal auditing.
Build a strong foundation for accreditation: Prepare your laboratory for successful accreditation and maintain compliance.
When I enrolled in the eLearning course I was excited and scared. Excited because it's a learning opportunity I wouldn't want to miss and scared because the agenda, homework and activities seemed packed and intense allowing no margin for inactivity. I must admit that though this journey is not a walk in the park, it has been a walk to remember and I will enroll over and over again if the opportunity comes. The course has lived and exceeded my expectations. For me, it has fulfilled the purpose for which it was created ie. ILLUMINATING THE PATH TO ISO 15189.
If you want to understand and implement ISO 15189 in your laboratory, then this course is for you. Trust me, there are even aspects of this course that you can apply in your personal life. This knowledge transcends laboratory practice. In simple terms, if you want to live a QUALITY life, you can apply the principles acquired here and you will see improvement.
For who looking for the lab quality improvement to aim the accreditation would be recommended to attend the SLMTA 3 e-learning, especially, lab technologists.
Here is my experience during attending this course. This course will guilds us to clear step by step of receiving the accreditation by strengthening the 10 components of QMS. This course helps us to produce the improvements in our lab unnoticeable. When we trace back to what we have done during the course taking, we have received the fulfillment results. Unsurprisingly, that we enhance our capacity not only in technical skills but also soft skills like communication, commitment, and the most critical is to overcome ourselves. Moreover, there are various expertise facilitators always provide their best of support to the participants with professional skills and knowledge.
No free lunch in the world. You have to pay for it in terms of distribution of your time and your commitment to receive the standard you want. If you’re looking for a good course in strengthening lab quality system, SLTA3 e-learning will be the best choice.
I would like to extend my sincere gratitude to the organizers and facilitators of Cohort 5 of SLMTA 3 for their dedication, expertise, and unwavering support. This program has been an incredible experience, equipping me with the knowledge and tools to align laboratory processes with ISO 15189:2022.
The updated ISO 15189:2022 emphasizes risk management, continuous improvement, and patient-centered care—all of which were covered in practical and meaningful ways throughout the course. SLMTA provided me with actionable strategies to improve quality, streamline workflows, and ensure reliable services.
I am committed to applying what I’ve learned to enhance my laboratory’s operations and sharing this knowledge with my colleagues to create a ripple effect of quality improvement. Meeting ISO 15189:2022 standards isn’t just about accreditation—it’s about improving patient care and building trust in laboratory diagnostics.
This course is essential for anyone involved in laboratory operations—whether you’re a manager, technologist, or healthcare program coordinator. It provides a clear understanding of ISO 15189:2022 and practical approaches to achieve it, making it critical for delivering high-quality and reliable laboratory services.
Sales Pitch: If you are actively involved in laboratory quality management or your goal is to meet ISO 15189:2022 requirements, the SLMTA course is exactly what you need. It’s not just another training—it’s a transformation.
This course equips you with practical tools to address real-world challenges in quality management. You’ll learn how to implement ISO 15189:2022, optimize workflows, and foster continuous improvement.
SLMTA bridges the gap between theory and practice, with an emphasis on immediate application. You can start improving processes right away. The virtual format offers flexibility, and the facilitators provide expert guidance every step of the way.
This course is more than training—it’s a pathway to excellence that strengthens laboratory services and improves patient care. SLMTA isn’t just recommended—it’s essential
SLMTA is a necessary staple for Quality Managers, Quality Leads and Laboratory Mentors.
Sales Pitch
SLMTA has been true to its tagline “Illuminating the path to ISO 15189”. SLMTA will assist you in guiding laboratories to develop a practical approach to implementing quality management systems. The SLMTA approach is systematic and easy for laboratories with limited resources to apply the quality management principles. The course is delivered by a team of experienced subject matter experts who have graciously shared their knowledge beyond the formal class space.
As I reflect on my experience of the SLMTA 3 e-learning course, I wholeheartedly recommend this program to anyone in the laboratory field seeking to enhance their skills and knowledge guided by the ISO 15189:2022 standard. The course is exceptionally structured, offering comprehensive learning materials and interactive sessions that cater for both beginners and experienced professionals.
I would enthusiastically recommend this course to laboratory technicians, scientists, managers, and laboratory mentors looking to elevate their proficiency in laboratory management and quality improvement practices. The SLMTA 3 course equips participants with practical tools, strategies, and insights that are directly applicable in real-world laboratory settings.
In a nutshell, my elevator speech for the SLMTA 3 e-learning course would be:
Are you ready to take your laboratory management skills to the next level? Join the SLMTA 3 course and unlock a wealth of knowledge, resources, and expertise designed to empower you in improving laboratory quality and performance. Don't miss the opportunity to transform your laboratory practice and make a lasting impact in the healthcare industry!
Many times we hear or read the title of a training and it does not always refer to this. However, in this case it is 100% complied with. ILLUMINATING THE PATH TO ISO 15189, is the first step that all laboratories should take, because it really guides the participant towards that small light that will guide us to implement and maintain a robust quality management system. It is excellent and 100% recommended, in addition to taking the class content, it is a course that allows you to share the knowledge learned with other classmates and leaders due to the practical way in which the activities are developed.
The course content is time-consuming, but at the same time it will help you maintain consistency, perseverance, and discipline.
Remember that quality costs, but it gives constancy and permanence when we dedicate ourselves to doing things on the right path.
I am grateful for the opportunity to participate in this cohort and if the opportunity comes to you do not hesitate to take it, you will learn a lot and it will be super useful to you.
Comments
I will recommend this course to my colleagues in the laboratory, clinicians alike, and even suppliers of laboratory commodities. If Laboratory quality is understood by all the laboratory stakeholders, they will all commit to QUALITY and make Laboratory Quality a Strategic Goal!!!!
It is amazing that I could acquire such knowledge, skills and have so much fun all at the comfort of my room. The structure of the course is so flexible that it permitted me to attend to my normal routines while still learning. With this, even the most busy and engaged person would have time to attend the course. The course content and method of approach is so enriching. I got to learn how every laboratory process can be undertaken in a process-based approached to achieve amazing quality improvement results. There are some concepts in the ISO 15189:2012 that I only fully understood them after taking this course.
Although an e-learning course, it in no way downplayed the SLMTA learning culture – lectures, homework, homework debriefs, breaking into rooms for group work during sessions, interaction with others participants, earning of SLMTA dollars and swelling of SLMTA bank accounts, the games and all the fun associated with it, and what have you? The virtual environment was able to simulate a typical SLMTA classroom and nothing was missed as far as the SLMTA style of learning is concerned. The recorded lectures and the recording of the live sessions are such valuable resources that one can always refer to at any time.
Sales pitch: The SLMTA 3 e-Learning Course – invaluable knowledge at no cost!!! This course, just like its title, will illuminate your path towards understanding an ISO 15189 based QMS and its implementation through its prominent “Process-Based Model of QMS”; making the standard more approachable. I have started an online course with my students, a class size of 24, where I am already implementing the knowledge I have acquired from this course, and trust me, it is exciting!!!
A big “THANK YOU” to all the brains behind the realisation of this course
This is my first time that I had the opportunity to take the SLMTA e-learning course. I did not so much what SLMTA was, but I knew a little bit about the SLIPTA in Spanish. However, when I started to study this course, I understood that SLMTA is more than a tool. It is a very powerful method that support many clinical and public health laboratories around the world to strengthen the laboratory management toward the accreditation with the ISO 15189. This course is divided into 4 QMS sections that are related with the purpose of the standard ISO 15189- 3.20: The term “quality management system” referred to in this definition relates to general management activities, the provision and management of resources, the pre-examination, examination and post-examination processes and evaluation and continual improvement. In this context the course was divided in QMS 1: Requirements related to Management Responsibility, QMS 2: Requirements related to Resources Management, QMS 3: Requirements related to pre analytical, analytical, and post analytical process named Path of workflow and the QMS 4: Requirements related to Evaluation and Continual Improvement. All the QMS sections follows the PDCA model, so it is more practical to understand and implement. The SLMTA method provides me many tools and skills for improving the QMS in my laboratory. Nowadays, I have started to actualize the internal procedures according to process-based approach, objective evidence, critical thinking, and risk-based thinking.
I completely recommend this course for my colleges and laboratory personnel in my country and LATAM to enhance their skills, knowledge and improve the QMS in our laboratories in order to contribute with the patient health care and to provide reliable, timely, accurate and interpretable laboratory results to the patients and add value to the health care systems for making clinical decisions. And remember: The Variability is the enemy of quality because it increases the risk of defects. That is the reason why we need to implement a QMS, standardized the processes and continue improvement.
See you soon.
My best regards for all of you
Words cannot express how grateful I am for having got an opportunity to attend the SLMTA e-learning course. I am truly indebted to the organizers and facilitators of this wonderful course for actually demystifying the ISO 15189. For sure, I have something to show for this year.
There is no doubt that I would recommend this course to all laboratorians, whether from accredited or labs preparing for accreditation; there is a multitude of knowledge to gather from this carefully designed and well thought-through course. It is a must attend for mentors!
The simple yet effective fashion in which knowledge is relayed, always kept me yarning and looking forward to the next session. I appreciate that learning can indeed be fun.
I have not remained the same, the principles of QMS have not only impacted my professional work, in fact, all facets of my life have in a way been touched by these principles and I am happily applying them in my everyday life as well.
With the concepts that I have learnt, I am able to do things differently. The course has equipped me with knowledge to look at issues more holistically and above all I am better informed at guiding issues to do with Laboratory QMS.
Thank you; -facilitators for making this training possible and beneficial to me. -To fellow participants, I learnt from you that things can be done in a different way, and done very well all the time. I take this opportunity to congratulate you all.
For God and My Country.
The SLMTA e-Learning Course has been a very concise and informative program. It was indeed a great experience and opportunity to be in Guyana and to benefit from this training program. The facilitators are extensively knowledgeable and patient in their support for participant success.
This program has helped me to improve my understanding, application and implementation of the ISO 15189:2012, as well as the continuous improvement of a Laboratory Quality Management System, in support of the accreditation process.
I would certainly recommend this course to laboratory personnel working towards ISO 15189 accreditation.
Kudos to the organisers and facilitators and thanks on behalf of all participants.
I would recommend the course to all my colleagues in the lab
The SLMTA e-learnin course has helped to brin up a more clearer understandin to the standard and QMS as a whole, above apart from fillin up the knowlede ap that was there it has personally helped to better plan thins and increadsed the capacity to handle challenges.
I really appreciate for the opportunity to attend the SLMTA e-learning course. Under the background of COVID-19, conventional training becomes impossible, but we are lucky, we still have the e-learning approach to access the ISO 15189.
More flexible learning schedule, professional facilitators and wonderful classmates gave me so much help and courage during the whole course. As a freshman to QMS, I followed the course step by step to explore the nature of quality of lab and made progress as expect. Furthermore, SLMTA e-learning course also brought us so many efficient and practical tools to solve problems specially. The idea most impressed me that was no standard answer to each question, we should utilize what we learned from the course and analyze collected data to make own decision. And PDCA is not only a useful tool for lab management also could be a valuable way to improve ourselves life.
I would certainly to recommend this course to my colleagues especially to whom is trying to towards ISO 15189 accreditation. I believe the course would provide strong support to lead lab towards the target.
Last but not the least, thanks so much to all facilitators, your professional knowledge, patience and humorous communication benefit me a lot. I learned from the fellow participants also, the working experience they shared broaden my mind and thanks on behalf of all participants.
I would recommend this course to lab professionals seeking to implement a Quality Management System (QMS) in their lab.
If ISO 15189 accreditation sounds like a foreign language, you need SLMTA 3 e-Learning course to translate.
If you feel overwhelmed with QMS implementation, you need SLMTA 3 e-Learning course to take you process by process; clause by clause with resources galore!
The facilitators are knowledgeable, keen, patient yet probing with a healthy respect for time. This virtual class will keep you busy, discussing, raising virtual hands or chatting with your fingers in the early morning, afternoon or in the evening. The course is fun, interactive but definitely not a walkover.
The risk is very high however, that you will succeed as it’s just the culture of this class to produce winners.
Thanks to Dr. Katy and the wonderful facilitators for making this experience so memorable and fulfilling
I'm privileged to have participated in the SLMTA 3 training, Very informative , encouraging, interactive with Very motivated animators, always available.
I will recommend this training to all my colleagues who are potential laboratory managers to better understand the QMS and ISO 15189, to improve their performance in quality management. May this SLMTA e-learning remain and remain for years to come for the well-being of laboratories towards accreditation.🙏
Thanks so much.
It is of a great honor to have been one of SLMTA#3 course participants. It was not easy because someone’s free time was used to do homework and assignments, but any gold achievement requires working hard and sacrifice. Although web-based, the way the course is designed and delivered makes you feel very close to classmates, facilitators and course coordinators. Service hours and ECHO sessions are good opportunities to share knowledge and experience where everyone has a freedom of speech to share what is judged worthy being helpful to others to improve. Assigned hands on activities help test the implementation of learned knowledge and skills, improving the laboratory as well. Now, being fully equipped with knowledge and skills to unlock the key areas of ISO 15189 to meet the requirements, it becomes a responsibility to shine like a star in the darkness and advocate for a higher standard quality service to be delivered to the clients.
I therefore would recommend this course to all laboratory staff personnel, managers included, especially in these days where medical laboratory has become the right hand and an open eye of evidence-based medicine.
This course pitches you up beyond the stars through illuminating the path to ISO 15189 and without excuse the international laboratory accreditation is at your sight and you really can smell its odor.
Many thanks to Katy, course organizers and coordinators, to our knowledgeable, humble and skilled facilitators of this course; through their encouragement the course went smoothly and sweet.
Thanks
JMV Ngendakabaniga
Thank you Katy for to provide me the chance to attend this important trainings. I have learnt a lot things not only in the laboratory but also in routine life. This trainings provided me the high skills on how ISO 15189 can be simplified in simple language of processes approach.
I recommend that every lab manager and quality manager can participate in this training as most as the role they play in laboratory management.
Sales: This SLMTA E -learning is good, it is a great opportunities to exchange with worldwide community, the courses content are rich, the homework are flexible.
Therefore I recommend every one who works in the laboratory to take this course.
Thank you
Hi Katy! Thank you and all the facilitators for a wonderful, life-changing experience. I would definitely recommend this course to any laboratory manager or potential lab manager who has the opportunity to avail of it. In fact, I'm excited to share everything that I have learned from SLMTA to the other department heads and supervisors in our institution.
To answer your other question, my elevator pitch would probably go along these lines: If your lab is trying to get ISO 15189 accredited, it's easy to figure out exactly what you lack. There are checklists that will tell you how you will fail, and in great detail. That's how our lab used to approach this goal, and we didn't get very far. But if you want to learn how to fill those gaps--how to win--then take SLMTA.
I would recommend this course to anyone committed to implementing and improving their laboratory's quality management system. From analysts to quality or laboratory managers, I am confident that everyone can benefit from this course, provided they dedicate enough time to it. It is an extensive program with comprehensive content, so I emphasize it requires commitment. With 12 years of experience in the quality field, I am pleased to say that I completed this training with valuable opportunities for improvement—especially in areas where I initially didn’t perceive any deficiencies. I am deeply grateful for the opportunity to participate in this course, to meet outstanding people, both facilitators and fellow students, and to explore different approaches for implementing a quality management system.
My sales pitch would be the following: This course provides everything you need to start implementing a quality management system in a medical laboratory and to ensure compliance with all the requirements of the ISO 15189 standard. The ultimate goal? Delivering reliable, interpretable, accurate, and timely results. Best of all, the facilitators are kind, clear, and generous in sharing their knowledge.
Thank you, Katy, course coordinators, and facilitators.
The SLMTA 3 course is a very useful course to all laboratory professionals with laboratory management roles. It truly illuminates your knowledge and understanding of the quality management systems, with practical examples which applicable to the all laboratory settings. A fifteen -week course that leaves you more than adequately equipped to implement the quality management system based on the ISO 15189 2022 standard and other related statutory and/regulated requirements. On completion of the course, I am humbled to have had this opportunity, and grateful to the highly able and knowledgeable facilitators for your guidance and ensuring that we are illuminated. I would equally appreciate my classmates for sharing their rich experiences in implementation of QMS.
I would recommend the SLMTA 3 to all current and potential laboratory managers and mentors who are have established or in the process of establishing quality management systems.
Hello everyone,
I'm grateful, glad and excited to express my great feelings of being a part of this course since August 2024 until this moment as we culminate to the completion. It was generally amazingly awesome......!!!
It's a very important course to all laboratory practitioners whether in management roles or in technical side. it truly equips the participants with essential knowledge and skills to implement Quality practices within their workplaces. I'm now confident to say I CAN implement what I learnt from this course based on the ISO 15189 2022 standard and other related requirements.
One of the wonderful things is that even the facilitators can have a chance to learn something from the participants due to the presence of a great chance and freedom to contribute ideas on different topics through the discussion forum as well as live sessions and office hours.
My sincere gratitude to the facilitators, organizers, stake holders as well as my classmates for their fulltime support and contributions and making this Cohort-5 very successful.
MAY GOD BLESS YOU.
Absolutely! I highly recommend the SLMTA course to anyone involved in laboratory management or seeking to enhance the quality and efficiency of laboratory operations. As the Deputy Manager of the HIV Reference Laboratory in South Sudan, an accredited lab under ISO 15189:2012, transitioning to the 2022 version, this course has been a game changer.
The course is incredibly practical and insightful, delivered by an amazing team (Katy Yao, Elder, Beatrice, Janet, and Kennedy Matovu) who not only provide expert guidance but also bring a touch of humor and real-world stories that make even the most demanding topics enjoyable. Elder’s jokes and stories, in particular, have turned tough moments into lighthearted learning experiences.
If you’re in laboratory management or quality assurance, the SLMTA course is a must! It’s the perfect opportunity to build solid foundations in lab quality management, prepare for ISO accreditation, and make a real impact on public health. The content is top-notch, the instructors are top-tier, and the lessons are immediately applicable in your lab. You’ll leave feeling empowered and equipped to lead your team in QMS.
I would recommend this course to laboratory managers, quality assurance officers, Laboratory technologists and anyone passionate about elevating their lab’s performance to international standards. If you’re ready to make your lab a model of excellence, this is the course for you!
Thank you!
First and foremost, I would like to express my sincere gratitude to all the facilitators of the cohort 5 of the SLMTA course, including Katy, Elde, Beatrice, Janet, and of course, Kennedy. It is an honor and privilege to be a part of this course, as it will undoubtedly contribute to enhance the quality of services provided at lur laboratory. I am committed to sharing this knowledge with my colleagues to elevate the services at their respective institutions as well.
I would also like to extend my heartfelt appreciation to all my co-participants in this course. The knowledge we have shared on our discussion forums has been incredibly enriching. I have learned a great deal from them, and I am grateful for the friendship we have built, even though we have only met in such a short period of time and under the challenging circumstances of a virtual platform. I hope that we will continue to share the knowledge and expertise in the future. I look forward to seeing all of you again.
This course is highly recommended for all personnel practicing in clinical laboratories. It is essential to be aware of ISO standards to ensure the delivery of high-quality laboratory services to our patients.
Sales pitch: As a newly appointed quality manager, the SLMTA course has provided me with a significant boost both in knowledge and confidence. The course has been invaluable, and the best part is that it comes at no cost. Although our training has been conducted virtually, the facilitators have demonstrated exceptional expertise in ensuring that all the clauses of the ISO standards are thoroughly understood during each session. I eagerly anticipate the opportunity to participate in more related trainings in the future.
Hello everyone, this experience in SLMTA has been very enriching for my professional and personal knowledge, quality is a day to day practice and this course has taught me this. I am very grateful to all the facilitators and my colleagues who in one way or another have contributed their grain of sand in my development.
I hope to be able to share all my knowledge learned in this course and to be able to replicate it in my colleagues and future generations of clinical laboratory professionals.
Participating in SLMTA is not just about learning; it is about growing as a professional and contributing to the growth of your laboratory. You will learn how to implement effective quality systems, pass audits with confidence and consolidate your laboratory as a model of excellence. But more importantly, you will contribute to improving the lives of the people who rely on us. I encourage you to take the plunge and become part of the SLMTA family.
Thank you so much!
This course has been a challenging and transformative journey. Over the course of five months, I went through modules that helped me enhance existing processes and acquire new knowledge that I was previously unaware of, but now consider indispensable. It was gratifying to see how the methodologies learned can add value both to my work and to the overall performance of the laboratory.
I feel confident that these lessons are applicable in the context of public health laboratories in Brazil, and I intend to share this experience with colleagues and leadership. The SLMTA model will undoubtedly serve as an inspiration for us to develop national-level quality programs, enabling our laboratories to achieve and maintain accreditation status.
I wholeheartedly recommend this course to all professionals who aim to excel in quality management in laboratories and contribute to making a significant impact on public health. 😍🇧🇷
Dear Katy ,
I would recommend the SLIMTA III course to laboratory managers and technical staff who are committed to improving the quality and efficiency of their laboratories. This course is particularly well-suited for those who are seeking to achieve or maintain accreditation to ISO 15189 standards.
One-minute "elevator speech" or "sales pitch":
SLIMTA III is the key to unlocking your laboratory's full potential. This comprehensive course will equip you with the knowledge and tools to implement a robust quality management system, improve efficiency, and enhance patient care.
By participating in SLIMTA III, you will:
When I enrolled in the eLearning course I was excited and scared. Excited because it's a learning opportunity I wouldn't want to miss and scared because the agenda, homework and activities seemed packed and intense allowing no margin for inactivity. I must admit that though this journey is not a walk in the park, it has been a walk to remember and I will enroll over and over again if the opportunity comes. The course has lived and exceeded my expectations. For me, it has fulfilled the purpose for which it was created ie. ILLUMINATING THE PATH TO ISO 15189.
If you want to understand and implement ISO 15189 in your laboratory, then this course is for you. Trust me, there are even aspects of this course that you can apply in your personal life. This knowledge transcends laboratory practice. In simple terms, if you want to live a QUALITY life, you can apply the principles acquired here and you will see improvement.
For who looking for the lab quality improvement to aim the accreditation would be recommended to attend the SLMTA 3 e-learning, especially, lab technologists.
Here is my experience during attending this course. This course will guilds us to clear step by step of receiving the accreditation by strengthening the 10 components of QMS. This course helps us to produce the improvements in our lab unnoticeable. When we trace back to what we have done during the course taking, we have received the fulfillment results. Unsurprisingly, that we enhance our capacity not only in technical skills but also soft skills like communication, commitment, and the most critical is to overcome ourselves. Moreover, there are various expertise facilitators always provide their best of support to the participants with professional skills and knowledge.
No free lunch in the world. You have to pay for it in terms of distribution of your time and your commitment to receive the standard you want. If you’re looking for a good course in strengthening lab quality system, SLTA3 e-learning will be the best choice.
I would like to extend my sincere gratitude to the organizers and facilitators of Cohort 5 of SLMTA 3 for their dedication, expertise, and unwavering support. This program has been an incredible experience, equipping me with the knowledge and tools to align laboratory processes with ISO 15189:2022.
The updated ISO 15189:2022 emphasizes risk management, continuous improvement, and patient-centered care—all of which were covered in practical and meaningful ways throughout the course. SLMTA provided me with actionable strategies to improve quality, streamline workflows, and ensure reliable services.
I am committed to applying what I’ve learned to enhance my laboratory’s operations and sharing this knowledge with my colleagues to create a ripple effect of quality improvement. Meeting ISO 15189:2022 standards isn’t just about accreditation—it’s about improving patient care and building trust in laboratory diagnostics.
This course is essential for anyone involved in laboratory operations—whether you’re a manager, technologist, or healthcare program coordinator. It provides a clear understanding of ISO 15189:2022 and practical approaches to achieve it, making it critical for delivering high-quality and reliable laboratory services.
Sales Pitch: If you are actively involved in laboratory quality management or your goal is to meet ISO 15189:2022 requirements, the SLMTA course is exactly what you need. It’s not just another training—it’s a transformation.
This course equips you with practical tools to address real-world challenges in quality management. You’ll learn how to implement ISO 15189:2022, optimize workflows, and foster continuous improvement.
SLMTA bridges the gap between theory and practice, with an emphasis on immediate application. You can start improving processes right away. The virtual format offers flexibility, and the facilitators provide expert guidance every step of the way.
This course is more than training—it’s a pathway to excellence that strengthens laboratory services and improves patient care. SLMTA isn’t just recommended—it’s essential
SLMTA is a necessary staple for Quality Managers, Quality Leads and Laboratory Mentors.
Sales Pitch
SLMTA has been true to its tagline “Illuminating the path to ISO 15189”. SLMTA will assist you in guiding laboratories to develop a practical approach to implementing quality management systems. The SLMTA approach is systematic and easy for laboratories with limited resources to apply the quality management principles. The course is delivered by a team of experienced subject matter experts who have graciously shared their knowledge beyond the formal class space.
Dear Katy,
As I reflect on my experience of the SLMTA 3 e-learning course, I wholeheartedly recommend this program to anyone in the laboratory field seeking to enhance their skills and knowledge guided by the ISO 15189:2022 standard. The course is exceptionally structured, offering comprehensive learning materials and interactive sessions that cater for both beginners and experienced professionals.
I would enthusiastically recommend this course to laboratory technicians, scientists, managers, and laboratory mentors looking to elevate their proficiency in laboratory management and quality improvement practices. The SLMTA 3 course equips participants with practical tools, strategies, and insights that are directly applicable in real-world laboratory settings.
In a nutshell, my elevator speech for the SLMTA 3 e-learning course would be:
Are you ready to take your laboratory management skills to the next level? Join the SLMTA 3 course and unlock a wealth of knowledge, resources, and expertise designed to empower you in improving laboratory quality and performance. Don't miss the opportunity to transform your laboratory practice and make a lasting impact in the healthcare industry!
Many times we hear or read the title of a training and it does not always refer to this. However, in this case it is 100% complied with. ILLUMINATING THE PATH TO ISO 15189, is the first step that all laboratories should take, because it really guides the participant towards that small light that will guide us to implement and maintain a robust quality management system. It is excellent and 100% recommended, in addition to taking the class content, it is a course that allows you to share the knowledge learned with other classmates and leaders due to the practical way in which the activities are developed.
The course content is time-consuming, but at the same time it will help you maintain consistency, perseverance, and discipline.
Remember that quality costs, but it gives constancy and permanence when we dedicate ourselves to doing things on the right path.
I am grateful for the opportunity to participate in this cohort and if the opportunity comes to you do not hesitate to take it, you will learn a lot and it will be super useful to you.